Outlook and Outlook for Mac: Update File Versions Article History Outlook and Outlook for Mac: Update File Versions. This Wiki page lists the MSI-based Outlook related file versions and updates with release dates and KB articles. Click an Outlook version to jump to that section as follows:. Troubleshoot Outlook Not Downloading Emails in Outlook 2019/2016/2013/2010.
In this blog, we will talk about a problem many Outlook users are facing recently. There are many Outlook users complaining that they are facing update issues with mailbox folders. Basically, when the user opens Outlook, all the other emails and content is updated. But some problems can arise anytime due to several reasons, and here we are going to discuss updating issues with Exchange. Let's discuss that how it can be resolved.
Solution 1– Try updating folders manually. Sometimes due to poor internet connectivity and other reasons the content and folders in Outlook do not get updated automatically. To update it manually, you need to click on the Send/Receive tab on the top of the Outlook screen and click on the Update folder option given there. The update will happen, if you still can't see your updated content, then you might have a different issue, move to the next step.
Solution 2– Try working on Offline and then on Online mode by switching between them. For this, click on the Send/Receive tab on the top of the Outlook screen as earlier and click on the Work Offline button. Close Outlook and open it again, and now click on the Send/Receive button again and de-select the Work Offline mode by clicking on it.
Solution 3– To deal with the problem, you can start with clearing the Offline items from Outlook. As you know that you can use Outlook offline anytime with the help of the cached data it has stored. This cached data not only helps you operate Outlook on offline mode, but also improves the performance. The problem arises when the offline items do not match with the online items, due to any sort of connectivity issues. So, the best option you are left with is to clear the offline items so that this issue could be resolved. Follow below-mentioned steps to do so:
- Start with a right click on the folder and select Properties from the menu.
- In the general tab click on the Clear Offline Items and all your Offline items will be removed.
- Now on the top of the Outlook screen click on the Send/Receive tab and click on the Update folder.
Note: This will surely solve your problem. But, this solution will remove your files locally, click on the Synchronization tab and there you will see the details about the offline and server folders. There you will see that offline items are zero, but Server still contains items. After performing this, open Outlook again so that Outlook can download all items from Exchange again.
- First close Outlook and open Control Panel by clicking on the Start button.
- Click on the Mail in Control Panel.
- Select Data Files from the Mail setup dialogue box. This is where all the data files used by Outlook are listed; they are listed with their respective locations.
- Now select your OST and click on the Settings tab.
- Now, in the Advanced tab click on the Outlook Data File Settings.
- Click on the Compact Now in the Outlook Data Files Settings dialogue box and click on Ok.
- Wait until the process takes place, and once it is done you will notice that the size of your OST has decreased.
Solution 4– Try using Scanost.exe for the cause. If you are using Outlook XP, 2000, 2002, 2003, and 2007 then you can use this OST integrity check tool to repair an OST. It is an inbuilt utility of MS Outlook, and you can find it at:
Now, you know where to find this utility in which version of Outlook, but before you run it, it is advisable to close all the running instances of Outlook.
Solution 5– As we have already discussed that due to the cached data, the offline and online data may mismatch, so to overcome with this issue it is advisable that you disable this option from the settings as below:
- In Outlook, click on the File tab.
- In the info section click on the Account Settings and from the drop-down click on the Account Settings.
- Now, in the E-mail tab click on the Exchange account.
- Select Change from the options mentioned above.
- Now in the Microsoft Exchange server section clear the Cached Exchange Mode box.
- Now close everything and open Outlook Again.
By performing these methods, you can solve the update issue. As you can see that how important OST is when it comes to this issue, so if none of these methods work, then you can try to repair OST with Kernel for OST recovery tool , which is an outstanding solution to every problem related with your OST.
Related Topic
'Knowing what to do in challenging situations can help you avoid embarrassing encounters. For over 20 minutes, I have been sitting here, staring at my computer simply because 'Outlook not downloading E-mails'. How do I tell my boss that I haven't read his email? What is the way out of this unfamiliar situation? Is there any way I can solve the problem?'
Nothing is as frustrating as not knowing what to do when the need arises. Sometimes bailing is not an option because the consequences will be too heavy to carry. Knowing 'Outlook not downloading E-mails' is one thing, but solving the problem is one important thing you will learn from this post. There are several reasons why the problem may occur, but knowing how to solve it is more important.
1. Troubleshoot Outlook Not Downloading Emails in Outlook 2019/2016/2013/2010
2. Change Microsoft Exchange Server Connection
3. Empty Cache in Outlook
4. Create a New Profile
5. Empty Outlook Inbox
1Top 5 Solutions to 'Outlook Not Downloading Emails'
Below, we have provided effective and easy methods of solving the issue that anyone can follow and implement.
1. Troubleshoot Outlook Not Downloading Emails in Outlook 2019/2016/2013/2010
With troubleshooting, you will be able to easily find the reason for 'Outlook not receiving E-mails'. This will make you know the exact thing to do to solve the problem. Troubleshooting Outlook is not in any way a difficult process.
The first thing you need to be sure of is that you are connected to the internet. To do this you will need to open your browser to check if you can access the internet.
Go to the main menu in Outlook and check if 'work offline' is selected. If 'work offline' is selected, uncheck it by clicking 'work offline' again, you will see that the Check sign will be removed besides 'work offline'.
2. Change Microsoft Exchange Server Connection
Here is what to do:
Click the 'Tools' menu.
Click 'accounts'.
At the left pane, you will see the 'exchange account', an orange indicator means that there is a problem connecting to the server.
Check to see if the account you previously used to connect to the server is connected, if not connect it back by selecting the exchange account. Usb lan driver for macbook pro.
Go to a web-bases Outlook exchange portal to see if it works. If not, please go to the next step.
Contact your mail service provider or an IT administrator for help.
3. Empty Cache in Outlook
Outlook saves items from Exchange accounts in the Outlook cache. Synchronization challenges rise if the cache gets corrupted. So, If the two above solutions do not work, it may mean that this is the cause. The solution here is to empty the Outlook cache. This way, Outlook can re-download all the items. Follow the steps to empty the cache in Outlook:
Step 1. Go to tools and select account.
Step 2. Point your mouse to the exchange folder you want to empty.
Step 3. Right-click on the exchange folder.
Step 4. Move your mouse to 'properties' and click it.
Step 5. Click the 'General' tab and click 'empty cache'.
4. Create a New Profile
Outlook not downloading emails may be down to a corrupt Outlook profile. If this is the case, you can resolve the issue by creating a new profile.
Click on the File menu.
Click on 'Account Settings'.
From the list, select 'Manage profiles'.
Click 'Show Profiles'.
Click the 'Add' button.
Type your preferred name.
Click the 'OK' button.
Click 'Save'.
Close your Outlook and launch it again.
Click on the File menu.
Click on 'Account Settings'.
Click change profile.
Click 'OK' and restart Outlook again.
In the profile 'Name List' options, click the name of the profile you selected and click OK.
5. Empty Outlook Inbox
Chances are that your inbox is full to its capacity, thus preventing Outlook from receiving emails. This is an effortless way to solve the 'Outlook not downloading emails' issue. Open Outlook and do the following:
1. Open your Outlook inbox and begin deleting messages that you don't need.
2. Move your mouse pointer to Junk Mail and right-click, then click on 'Empty'.
3. Head on to your trash and empty trash.
2Bonus: How to Recover Lost/Deleted Outlook Email?
So, let's say you accidentally deleted or lost some very important emails in the process of cleaning up your Outlook from unwanted messages. What can you do to recover lost/deleted emails? Here, we have provided a way to help you get back your lost/deleted emails using ScanOutlook. ScanOutlook is a top Outlook repair tool that can help you repair and recover corrupted/lost Outlook data in just five easy steps.
Features of iMyFone ScanOutlook:
The process of recovering lost/deleted emails involves just a few steps.
Outlook 2019, 2016, 2013, 2010, 2007, 2003 are supported by ScanOutlook.
It can run on Windows 10/8.1/8/7 OS.
ScanOutlook supports various file format including HTML, PDF, PST, etc.
You can try ScanOutlook for free.
Steps to Recover Deleted Outlook Email with ScanOutlook
Step 1. Download and install ScanOutlook on your computer, then launch it.
Step 2. Select the files you want to recover. For selecting the files you want to restore, there are three options you should consider, which are:
Selecting the default PST/OST files.
Manually selecting PST/OST files.
Solution 4– Try using Scanost.exe for the cause. If you are using Outlook XP, 2000, 2002, 2003, and 2007 then you can use this OST integrity check tool to repair an OST. It is an inbuilt utility of MS Outlook, and you can find it at:
Now, you know where to find this utility in which version of Outlook, but before you run it, it is advisable to close all the running instances of Outlook.
Solution 5– As we have already discussed that due to the cached data, the offline and online data may mismatch, so to overcome with this issue it is advisable that you disable this option from the settings as below:
- In Outlook, click on the File tab.
- In the info section click on the Account Settings and from the drop-down click on the Account Settings.
- Now, in the E-mail tab click on the Exchange account.
- Select Change from the options mentioned above.
- Now in the Microsoft Exchange server section clear the Cached Exchange Mode box.
- Now close everything and open Outlook Again.
By performing these methods, you can solve the update issue. As you can see that how important OST is when it comes to this issue, so if none of these methods work, then you can try to repair OST with Kernel for OST recovery tool , which is an outstanding solution to every problem related with your OST.
Related Topic
'Knowing what to do in challenging situations can help you avoid embarrassing encounters. For over 20 minutes, I have been sitting here, staring at my computer simply because 'Outlook not downloading E-mails'. How do I tell my boss that I haven't read his email? What is the way out of this unfamiliar situation? Is there any way I can solve the problem?'
Nothing is as frustrating as not knowing what to do when the need arises. Sometimes bailing is not an option because the consequences will be too heavy to carry. Knowing 'Outlook not downloading E-mails' is one thing, but solving the problem is one important thing you will learn from this post. There are several reasons why the problem may occur, but knowing how to solve it is more important.
1. Troubleshoot Outlook Not Downloading Emails in Outlook 2019/2016/2013/2010
2. Change Microsoft Exchange Server Connection
3. Empty Cache in Outlook
4. Create a New Profile
5. Empty Outlook Inbox
1Top 5 Solutions to 'Outlook Not Downloading Emails'
Below, we have provided effective and easy methods of solving the issue that anyone can follow and implement.
1. Troubleshoot Outlook Not Downloading Emails in Outlook 2019/2016/2013/2010
With troubleshooting, you will be able to easily find the reason for 'Outlook not receiving E-mails'. This will make you know the exact thing to do to solve the problem. Troubleshooting Outlook is not in any way a difficult process.
The first thing you need to be sure of is that you are connected to the internet. To do this you will need to open your browser to check if you can access the internet.
Go to the main menu in Outlook and check if 'work offline' is selected. If 'work offline' is selected, uncheck it by clicking 'work offline' again, you will see that the Check sign will be removed besides 'work offline'.
2. Change Microsoft Exchange Server Connection
Here is what to do:
Click the 'Tools' menu.
Click 'accounts'.
At the left pane, you will see the 'exchange account', an orange indicator means that there is a problem connecting to the server.
Check to see if the account you previously used to connect to the server is connected, if not connect it back by selecting the exchange account. Usb lan driver for macbook pro.
Go to a web-bases Outlook exchange portal to see if it works. If not, please go to the next step.
Contact your mail service provider or an IT administrator for help.
3. Empty Cache in Outlook
Outlook saves items from Exchange accounts in the Outlook cache. Synchronization challenges rise if the cache gets corrupted. So, If the two above solutions do not work, it may mean that this is the cause. The solution here is to empty the Outlook cache. This way, Outlook can re-download all the items. Follow the steps to empty the cache in Outlook:
Step 1. Go to tools and select account.
Step 2. Point your mouse to the exchange folder you want to empty.
Step 3. Right-click on the exchange folder.
Step 4. Move your mouse to 'properties' and click it.
Step 5. Click the 'General' tab and click 'empty cache'.
4. Create a New Profile
Outlook not downloading emails may be down to a corrupt Outlook profile. If this is the case, you can resolve the issue by creating a new profile.
Click on the File menu.
Click on 'Account Settings'.
From the list, select 'Manage profiles'.
Click 'Show Profiles'.
Click the 'Add' button.
Type your preferred name.
Click the 'OK' button.
Click 'Save'.
Close your Outlook and launch it again.
Click on the File menu.
Click on 'Account Settings'.
Click change profile.
Click 'OK' and restart Outlook again.
In the profile 'Name List' options, click the name of the profile you selected and click OK.
5. Empty Outlook Inbox
Chances are that your inbox is full to its capacity, thus preventing Outlook from receiving emails. This is an effortless way to solve the 'Outlook not downloading emails' issue. Open Outlook and do the following:
1. Open your Outlook inbox and begin deleting messages that you don't need.
2. Move your mouse pointer to Junk Mail and right-click, then click on 'Empty'.
3. Head on to your trash and empty trash.
2Bonus: How to Recover Lost/Deleted Outlook Email?
So, let's say you accidentally deleted or lost some very important emails in the process of cleaning up your Outlook from unwanted messages. What can you do to recover lost/deleted emails? Here, we have provided a way to help you get back your lost/deleted emails using ScanOutlook. ScanOutlook is a top Outlook repair tool that can help you repair and recover corrupted/lost Outlook data in just five easy steps.
Features of iMyFone ScanOutlook:
The process of recovering lost/deleted emails involves just a few steps.
Outlook 2019, 2016, 2013, 2010, 2007, 2003 are supported by ScanOutlook.
It can run on Windows 10/8.1/8/7 OS.
ScanOutlook supports various file format including HTML, PDF, PST, etc.
You can try ScanOutlook for free.
Steps to Recover Deleted Outlook Email with ScanOutlook
Step 1. Download and install ScanOutlook on your computer, then launch it.
Step 2. Select the files you want to recover. For selecting the files you want to restore, there are three options you should consider, which are:
Selecting the default PST/OST files.
Manually selecting PST/OST files.
Search for PST/OST files.
Step 3. After choosing your preferred option click on 'Repair'. There are two options available to aid the repair process. They are 'Quick Repair' and 'Deep Repair' Use 'Deep Repair' if you need to repair corrupted files or you can't find the files you want to fix.
Step 4: After the repair process issue, you will be able to preview the recovered Outlook files.
Step 5: Now you can select the file and folders you wish to be to be exported to your preferred location on your computer. Click on 'Export Selected'. Choose the format of the file. Wait for the process to complete and click 'OK'.
Outlook For Mac Not Responding
If you follow the above methods, you will understand that 'Outlook not downloading E-mails' is not a big issue that can be solved even if you have no technical background. The good thing is that it can be done in a few minutes, and you will be able to receive emails in your Outlook Inbox. We believe from now on you will be able to avoid embarrassing moments.
Outlook Not Launching On Mac
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